FAQ

skills in a Box is monthly box with all the materials and instructions needed to keep working and promoting skill development in the convenience of your home.

We include all the materials and full instructions needed to complete all the activities in the box. 

Each box is checked before we ship it out. However, if an item broke during shipping, please contact us within 3 days of receiving your box and we will gladly assist you.

We cannot be responsible for items that are broken during or after use.

Our boxes are intended for children ages 3+. However, this is a general guideline as children with special needs have different skill level and developmental abilities. 

Always supervise your child to make sure that the items in the box are being used appropriately.

We currently ship only within the US and Canada.

If you frequently purchase online from the US, we recommend a service like ‘Ship it To’ to be able to receive your packages.

If you have any other questions, please let us know!

Every box comes with tracking, and is domestically insured by USPS up to $100.

Skills in a Box is not responsible for lost/stolen packages once marked as delivered by USPS or inaccurate addresses entered by the buyer.

All claims for lost/stolen items can be made through USPS’s official website using your tracking number or made at your local post office.

Please ensure there is a secure location for you to receive packages, or request boxes to be held at your local post office for pick up to ensure safe delivery.

We don’t offer subset of the box for sale. The boxes are sold as a package with all the materials needed to complete all activities in the booklet.

You can contact us using any of the following methods:
  • Fill the form on the Contact Us page.
  • Chat with us
  • Call us at (949) 239-1060. Monday – Saturday 8am – 6pm PST.